+91 9415303443 | indonepaltours@gmail.com
FAQs for Customers
Q1. Why should I book a private tour with Indo Nepal tours and travels?

Ans. For customized and unique travelling experiences it is advisable to book a private tour with Indo Nepal tours and travels. Travellers’ can gain insider access to their destination with customized, unique tours that address their interests and provide a richer travel experience with the help of an expert Staff, the possibilities of experiences are limited only by your own imagination.

Q2. Can I call and email or whatsapp your staff directly?

Ans. We request all communications prior to booking to be made via our on-site message system so as to ensure that both parties are protected, provide you with utmost customer service and adhere to our Terms & Conditions. For the privacy and safety of both our staff and our travelling customers, all contact information (including address, phone number and email) is released after the confirmation of the booking. Prior to booking, you can contact our MD by clicking " indonepaltours@gmail.com “ with questions" button which can be found on both the profile pages and listing pages. Or call / whatsapp +919415303443.

Q3. Can I cancel or amend a booking as the booking client?

Ans. Please contact indonepaltours@gmail.com and call / whatsapp +919415303443.to cancel the booking
Please note the following:

  1. Please do make the cancellations more than 48 hours before the commencement of the tour. Please keep in mind that when you do not honour the booking, you are penalizing for the package 100% as the Indo nepal has accepted your booking and turned down other opportunities. As a common courtesy, we ask that you cancel with as much notice as possible to Indo Nepal.
  2. The deposit paid is non-refundable in the event of cancellation by the customer
  3. After the booking has been confirmed, to amend the booking (e.g. change the date or time), the Indo Nepal can agree with you on a new time and date with an amended Cost.

Q4. Can you please resend my booking confirmation details?

Ans. Yes. What you have to do is via the contact us page please send us a message call / whatsapp +919415303443 and include your full name (as per your registration), any information you remember (i.e. package name, city of the arranged tour etc.).

Q5. Do I need to reconfirm my booking before arrival?

Ans. Though it’s not mandatory and not a requirement but we suggest you to contact +919415303443 before your travels to confirm date, time, meeting place and any other details that you feel may be pertinent to your meeting.

Q6. Is there another way to book than online?

Ans. Indo Nepal in Varanasi is a online and offline booking service and via email to support all of your booking questions we offer 24-hour, 7 days a week customer service. Our Customer Service guarantees a turn around and response within 48 hours.

Q7. Where do i transfer the money and get the booking confirmed?

Ans. You can transfer the amount to below company account or work with team to get tour package with 80% advance and total amount can be made once reach the destination.

Name -
Bank Name -
A/C -
IFSC Code -
MICR Code

Aiming to be the Best Travel agency in Varanasi was a dream by Mr.Rakesh

Contact Us

+91 9415303443
indonepaltours@gmail.com
B6/79, Kedar Ghat Sonarpura, Varanasi – UP (India)

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